New Clients: Getting Started

Welcome! We’re ready to work with you in supporting your product quality.

Alkemist believes that real human beings working together is the best way to be successful.  Unlike larger corporate labs, every single one of our customers, no matter how big or small, is assigned their own Account Manager.

Our team members have many years of experience in dietary supplements and can guide you through determining which testing services might help you most, setting up your account, and then submitting samples to be tested.  You’re not on your own after that, you will always have access to your account manager for support.  We’re just a call or email away.

If you’re ready to start the process now, just let us know:


If you still have questions, you can set up an appointment with our onboarding team via Calendly below. Bryan and Nick are happy to help you determine if Alkemist is the right partner for you.


You can also find our Alkemist Account Setup Packet here, or ask us to send it to you for electronic completion.

(PDF Download)

Submitting Samples

We make submitting samples as easy as possible for clients, but it’s extremely important that you carefully follow our process. This helps ensure accuracy and integrity of test results, without delays.

Please download the Alkemist Sample Submission Form. We can only test samples accompanied by this form filled out completely. If you are unsure about any part of the form, talk to your Account Manager. They can help walk you through the form so testing is completed correctly.

(Excel Download)

Shipping Details

Please ship your samples along with a complete and signed sample submission for to:

Alkemist Labs
12661 Hoover Street
Garden Grove, CA 92841

Reporting Results

Your test results will be reported to you via email to the email addresses you listed on your sample submission form. Have questions on your report or just want to discuss the results?  Feel free to contact your Account Manager.

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