Below are the training materials that will guide you in using the portal for managing your testing with Alkemist. There are very short videos that will guide you step by step.
Important note: as we transition from the old reporting system to this new one, samples that came in under old system will be reported in the old way, and new samples will be available on the portal.
Your portal registration link will arrive by email from Alkemist Labs (noreply@qbench.net) with a subject line of Welcome!
If you are having any trouble with all this reach out to your sales rep or email us at sales@alkemist.com
Client Portal Timeline:
8/5 – Admin portal access open
8/5 to 8/26 – Admins set up additional company users
In the Administrator Training video, Petra explains how to set up portal users. Once you’ve watched the video, please login to the portal and set up your users here: Set up Client Portal users.