The Alkemist Labs client portal is designed to make it easier for you to manage your account. You have online access to sample status, reports, out of spec investigations, and invoices. With this new system, sample form errors can be resolved before your sample even arrives at our labs, so we can start to process them without delay.
Your portal registration link will arrive by email from Alkemist Labs (noreply@qbench.net) with a subject line of Welcome!
We’ve made a series of short videos to walk you through each step of using this portal.
If you are having any trouble with all this reach out to your sales rep or email us at sales@alkemist.com
In the Administrator Training video, Petra explains how to set up portal users. Once you’ve watched the video, please login to the portal and set up your users here: Set up Client Portal users.